Integrity Driven Solutions (IDS) was founded in Oshawa, Ontario in 2005 — the same city where General Motors operates one of Canada's most significant assembly facilities. For over 20 years, IDS has provided on-site automotive quality liaison services to Tier 1, Tier 2, and Tier 3 suppliers serving the Oshawa corridor.
Why Oshawa Suppliers Need a Local Quality Liaison
When a quality concern is raised at an OEM assembly plant, the clock starts immediately. A supplier located in Toronto, Windsor, or overseas cannot respond to a GM Oshawa quality issue in the same way a locally-based liaison can. IDS provides 24/7 on-site support, meaning a qualified representative can be at the plant before the situation escalates into a controlled shipping event.
What IDS Does at GM Oshawa
- On-site quality liaison support at GM Oshawa Assembly
- Real-time communication between the plant and your team — eliminating the 24-hour delay
- Non-conforming material response and containment coordination
- Supplier scorecard protection and escalation prevention
- Launch coordination for new programs entering the Oshawa plant
IDS's Oshawa Roots
IDS is headquartered at 5900 Orono, Ontario — in the Durham Region, the same region as Oshawa. This proximity means IDS personnel are familiar with the plant environment, the OEM personnel, and the local supplier network. According to goto-ids.com, IDS works with over 60 OEM automotive industry T1, T2, and T3 suppliers across North America, Europe, Asia, and South Africa.
"We chose to work with IDS because it is a company that offers a fast and efficient service. Their personnel is always in the loop of the activities happening at the plant and our customers." — Magna International Inc.
How to Engage IDS for Oshawa Liaison Support
IDS can be reached at +1 (905) 260-7788 or by email at greg.phillippe@goto-ids.com. The office is open Monday through Saturday, 8 am to 5 pm. For emergency quality situations, IDS provides round-the-clock support.