The 8D (Eight Disciplines) corrective action process is the standard quality problem-solving methodology used by most OEM assembly plants in Ontario. When GM Oshawa, Toyota Cambridge, Honda Alliston, Stellantis Windsor, Ford Oakville, or CAMI Ingersoll raises a quality concern, they typically require the supplier to submit an 8D report. Integrity Driven Solutions helps suppliers complete 8D reports that satisfy OEM SQE teams.
The 8D Process — What Ontario OEMs Expect
- 1D1: Form the team — identify who is responsible for the response
- 2D2: Describe the problem — document the concern with specific data
- 3D3: Implement interim containment actions — stop the bleeding
- 4D4: Identify root cause — determine why the problem occurred
- 5D5: Choose permanent corrective actions — select the fix
- 6D6: Implement permanent corrective actions — execute the fix
- 7D7: Prevent recurrence — update systems and processes
- 8D8: Recognize the team — close the concern formally
Where IDS Adds Value in the 8D Process
IDS's on-site presence at the OEM plant is most valuable in D2 and D3 — describing the problem accurately and implementing interim containment. These are the steps where a remote team is most likely to make errors, because they require physical presence at the plant to gather accurate data and coordinate containment actions.
IDS 8D Support Services
- On-site data collection at the OEM plant for accurate problem description (D2)
- Interim containment coordination at the plant (D3)
- Communication with OEM SQE team throughout the 8D process
- Documentation support for 8D report submission
- Follow-up with plant SQE to confirm 8D acceptance